NEW CLIENTS

A valid credit card on file is required for all services upon scheduling. Should you cancel less than 24 hours or no show your appointment, the card on file will be charged 100% of the service/s booked. We accept Visa and Mastercard only.

 

​ANIMAL/CHILDREN

Although we are huge animal lovers, and we do love kids- for the enjoyment of your salon experience and your child's safety, we ask that you refrain from bringing your animals and/or children to your appointment or your boutique visit. There are hot tools, razors, shears, and other things that may cause harm. If your childcare arrangements unexpectedly change, please notify the salon at your earliest convenience and we will do our best to accommodate your needs in the best way available.  

​

LATE POLICY

We know life can be crazy but out of respect for other clients and our stylists' time, we have a 15 minute late policy. If a client is 15 minutes late or more, they may be asked to shorten the service time or reschedule their appointment to another time. In the case you need to reschedule, there may be a charge of 50% of the missed service, which will be charged to the credit card on file. 

​

CANCELLATION & NO SHOWING

We hate to miss you for your appointment. We understand things happen, however we value our clients and their time just as much as we value our staff and their time, therefore we have a 24 hour cancellation policy for all appointments. Should you cancel less than 24 hours or no show your appointment, the service amount will be charged to the card on file. 

​

REFUNDS & EXCHANGES

Our intent is for each client to leave satisfied. We do not offer refunds on products, services, gift cards, or packages. We understand things happen and we will do our best to be accommodating. 

​​

PRIVACY POLICY

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors that provide support services, such as customer service. Text messaging originator opt-in data and consent will not be shared with any third parties.

​

TEXT MESSAGING

By providing your mobile phone number, you agree to receive text messages from Salon EllaPar & Spa regarding appointment reminders, confirmations, scheduling updates, promotions, and special offers.

 

• Message frequency may vary.

• Message and data rates may apply depending on your mobile carrier.

• You can opt out at any time by replying STOP to any text message.

• For assistance, reply HELP or contact us directly.

• Your phone number will never be sold or shared with third parties for marketing purposes.